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MTDK  ·  WORKSHOP & COMPLAINTS

Built with precision. Serviced responsibly.

From production and completion to quality control, service and complaints, our workshop in Randers works to keep your equipment safe and reliable.

PRODUCTION & WORKSHOP

From a tested model to a customized solution.

Every year, up to 400 AMT Trailers roll out of our workshop in Randers. The vast majority are based on thoroughly tested standard models, which are subsequently adapted to the individual customer's needs and transport tasks.

 

Completion requires precision, overview and an efficient production flow. That's why our employees work closely together throughout the entire process – from initial construction to final quality control.

THE WORKSHOP IN RANDERS

Quality in every part of the process.

Our workshop brings together specialized skills under one roof and allows us to follow each trailer closely all the way to delivery.

01

Up to 400 trailers annually

A high level of production based on thoroughly tested models and individual customer customizations.

02

Space for 10 at a time

The production halls provide space for building up to 10 trailers simultaneously.

​

03

Thorough quality control

Each trailer is thoroughly inspected before it leaves the workshop and is sent out onto the roads.​

EXPERTISE & QUALITY

The final finish makes the difference.

Behind every AMT Trailer are employees with specialized skills, professional pride and focus on detail.

Customized construction and completion
Specialized employees throughout the entire process
Efficient production flow
Final inspection before delivery

COMPLAINT

A clear process from first contact to completion.

When making a complaint about an AMT product, it is important that the process is agreed with MTDK before the repair is initiated.

IMPORTANT:
Complaints work may not be commenced without prior agreement, necessary documentation and a requisition number from MTDK.

1

Contact MTDK

Please first contact the workshop's foreman, Jørgen Fauerbye, if you have a complaint about your AMT product.

Phone: +45 23 24 25 21 · E-mail: jfa@mtdkas.com

2

The claim is assessed

MTDK assesses the complaint. If it is accepted, repair, renovation or replacement will be agreed either at our own workshop in Randers or at a relevant service partner.

3

Documentation before work starts

The repair shop must contact MTDK before work begins and document the expected time required, necessary parts and the detected fault.

 

The relevant parts must be documented with pictures, and the workshop must receive a requisition number before work begins.

4

After the repair

Replaced parts must be returned to MTDK for inspection. Parts supplied by MTDK will be credited upon receipt and approval of the replaced parts.

Remember the documentation

If a warranty repair is initiated without prior agreement, documentation and requisition, the repair may be rejected as a warranty and thus be at the customer's own expense.

CONTACT THE WORKSHOP

Direct contact with the foreman.

If you have any questions about the workshop, service or complaints, you can contact Jørgen Fauerbye directly.

SERVICE & COMPLAINTS

Do you need help with your equipment?

Contact the workshop and we will help you clarify the next steps and find the right solution.

CONTACT

Main number: +45 87 10 00 36

FIND US

Engelsholmvej 27 B

8940 Randers SV

AMT Trailer

MTDK A/S

Our focus is on delivering quality products to hauliers who want solutions tailored to their specific transportation needs.

AMT Trailers are created on knowledge and many years of experience!

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© Copyright MTDK A/S

Appeals Board: The Danish Crafts Appeals Board, Islands Brygge 26, 2300 Copenhagen S

E-mail: info@hvanke.dk / Website: www.hvanke.dk / Tel. +45 70 20 25 37

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